This Privacy Policy governs the manner in which eMortgageGuys collects, uses, maintains, and discloses information collected from users ("User") of the https://emortgageguys.com website ("Site").
This Privacy Policy applies to the Site and all products and services offered by eMortgageGuys.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including when Users visit our site, register, subscribe, respond to a survey, fill out a form, or engage with other activities, services, features, or resources we make available.
Users may be asked for, as appropriate, name, email address, and phone number. Users may visit the Site anonymously. We will collect personal identification information only if it is voluntarily submitted. Refusal to provide certain information may limit participation in certain Site-related activities.
Non-personal identification information
We may collect non-personal identification information whenever Users interact with our Site. This may include browser type, device type, operating system, internet service provider, and other technical connection details.
Web browser cookies
Our Site may use cookies to enhance User experience. Users may choose to set their browser to refuse cookies or alert them when cookies are being sent. Some parts of the Site may not function properly if cookies are disabled.
How we use collected information
eMortgageGuys may collect and use personal information for the following purposes:
- To improve customer service and respond to inquiries
- To personalize user experience
- To improve our Site, services, and offerings
- To process requests and provide services
- To send updates, communications, or relevant information users have opted to receive
Information Sharing and Disclosure
eMortgageGuys does not sell, rent, or share your personal information with third parties for marketing or advertising purposes.
Your information is kept private and is only shared when necessary to provide the services you request, such as working with lenders, processing partners, or required service providers. In all cases, your information is handled securely and used only for its intended purpose.
This includes phone numbers and SMS consent, which are not shared with third parties for marketing purposes.
We may disclose information only when required to comply with applicable laws, regulations, or legal processes, or to protect our rights and safety.
SMS Communications
By providing your phone number, you consent to receive text messages from eMortgageGuys related to your inquiry, appointments, account updates, and service-related notifications.
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP. After doing so, you will no longer receive SMS messages from us unless you opt back in.
If you need assistance, reply HELP or contact us at loans@emortgageguys.com.
SMS consent and phone numbers are not shared with third parties for marketing purposes.
SMS Terms and Conditions
- We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
- You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at loans@emortgageguys.com.
- Carriers are not liable for delayed or undelivered messages.
- Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. For questions about your text or data plan, please contact your wireless provider.
- If you have any questions regarding privacy, please review our Privacy Policy at: https://emortgageguys.com/privacy-policy/
How we protect your information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.
Our Site complies with applicable security standards to help maintain a secure environment.
Third party websites
Users may encounter links to third-party websites. We do not control the content or practices of these sites and are not responsible for their policies. Users should review the privacy policies of any third-party sites they visit.
Children's Information
We do not knowingly collect or maintain information from individuals under the age of 13. Our Site is not intended for children.
Changes to this privacy policy
eMortgageGuys may update this Privacy Policy at any time. Updates will be reflected by a revised date on this page. Continued use of the Site signifies acceptance of any changes.
Your acceptance of these terms
By using this Site, you signify your acceptance of this Privacy Policy and Terms. If you do not agree, please do not use the Site.
Contacting us
If you have any questions about this Privacy Policy or Terms, you may contact us at:
eMortgageGuys
419 West G Street
San Diego, CA 92101
(619) 344-8807 | abel@emortgageguys.com
This document was last updated on 03/23/2026